Being out of town for two weeks we were in an emergency situation with our pool this past May 2013. It was a Friday night and had 70 people coming for a pool graduation party on Sunday. I had looked everwhere on the web for emergency service. Reginald spoke to me late that night and came out promptly on Saturday. He was courteous, diligent, knowledgeable, and went beyond the call of duty. We were not even his client. We live in Alpharetta and he had other jobs to do that day in Atlanta.. So kudos to him and his company. I can't say enough about how grateful I am to him for his response to our emergency. The party went off and the pool was clean. carol b. alpharetta, ga