I had Bridgett cut my hair. I had long layers and she was thinning them out and whacked it about 2 inches short on top. I felt it when she did it, and I said something to her. It was not noticable. She laughed when I told her that it felt like she had chopped it too short. I left the store. The next day when I washed and blew dry my hair and I flipped my hair back, my hair was standing straight up!!! It was a complete shock. I did not go back- since I had mentioned that it felt like she cut it too short and she denied it. It was in the back top part of the crown area, so it wasnt noticable until I redid my hair. I would not recommend this stylist to anyone.