What is the point of making an appointment if they are going to schedule another client at the same time? I made my appointment about a week in advance. My appointment was for Monday, July 15. However, on Friday, July 12 I received a phone call from Pets 'N Vets asking me if I could move my appointment to another time. They told me that they had scheduled surgery for another dog during the time of my appointment and that since the surgery is very expensive (in other words, they are making more money off of this non-emergency surgery than they are with my dog's annual exam and vaccines) they needed to move my appointment. Seriously? Because the surgery is expensive, I have to move MY appointment that was made first? I'm a busy person, and I don't appreciate getting the runaround like this, especially since I'm a previous customer. Since they are unaccommodating and don't understand the point of scheduling and keeping an appointment, I do no recommend them.