The problem here is the attitude. Too many times the girls are aggravated and are short with customers.
I made an appointment once and the girl snapped at me and said there was none.
After checking her computer, she found that
I must admit, the prices are super good. And, I don't know of any vet that only charges 45 dollars for a visit. They don't try to oversell you.

My cats hate the place, But, of course, never met a cat that liked to be shaved! Lol!. They do a good job on Persians
Bath and a dip are about 35. Any where else $80

I just wish the girls were pleasant. I don't know if their overworked, under paid, or just cranky.
Leaving your animal or just picking up can be emotional.
It would be nice if the staff were friendly....Customer service is important.
An attitude adjustment or training on customer service is really needed here. There's nothing worse than leaving your pets behind to a nasty person.