If I was able to give them zero stars, I would. The staff is friendly enough and it's very easy to book an appointment with them, but other than that, this place is horrible. I went to see this optometrist in January. I told him I was having trouble driving, especially at night and I also couldn't see my phone. I didn't feel like he listened to me at all and was constantly talking and asking me the same questions (as if he forgot he already asked me). He gave me a prescription for distance and about a week later, I returned telling him that not only could I still not see my phone and/or a book, but that the glasses made my near vision worse. I received a second pair of lenses and had the same problem but was told this was normal and I didn't need reading glasses yet.



In July, I finally got so frustrated that I called VSP and asked them to authorize a second opinion, which they did and as it turns out, I DO NEED READING GLASSES!



I called Axis Eye Care and asked them to refund me for the glare coating, as I didn't feel like I should have to pay that fee for my new glasses again, especially since the prescription he gave me was wrong and they responded by say they would not refund that fee because, "they don't offer refunds."



Needless to say, I will not be returning there.