Incredible, terrible and rude like the other reviews mention. The counter woman is impossible; she said the owner doesn't call people back and she has an awful attitude. She wasted my time and failed at customer service. I've never had such a bad experience with a service provider and the owner should know what's going on with his terrible staff, it's shameful. Maybe with so many negative reviews he knows but he doesn't care. Like other reviewers, I can confirm they literally turn away business. Recommend you stay far away.

Scotty's has a fabulous shoe repair service and even better customer service. Amanda is absolutely phenomenal. She is so personable and friendly. She makes my experience at Scotty's so enjoyable and never fails to give first class service. I love Scotty's work on all my shoes. I trust them fully with my collection and they never fail to provide the best service. -Lea

I just wanted to thank Sophia for doing such a great job on my three new suit jackets. They fit me like a glove and I am so happy that she did such a great job on them and so quickly. It is very hard to find a place where everyone is so friendly and where they do quality work. If you need to have some good clothing altered...Sophia is your lady. Thanks again for the fine job and getting them done in time so that I could get out of town.

Philip is always pleasant and it is enjoyable to do business here.

A true fantastic work was completely done at fair and honest price, at my house i was too shocked at these guy's.. they work there butts off for me at a real low cost

Friendly staff, they learn your name and use it. Also the music is great

Terrific place....their Cobbler is a joy! I brought in a belt to have an extra hole put in, and they did it right then, for free. So I took in my wife's dry cleaning and some shoes to repair....everything done quickly and looked great.

I first came to Scotty's because I had a dress that needed to be altered. The seamstress re-made the dress to fit me perfectly. With this first great experience, I brought in my weekly dry cleaning for myself and my husband. They do a great job; and we are always pleased. The reason I am taking the time to write a review is our latest way we are so impressed with Scotty's! My husband needed new soles and heels put on his favorite business shoes. They were super beat up, scuffed, all around terrible looking. When we got them back we could hardly believe they were the same pair! They had been polished and really sparkled almost like new! The cost was less than we had expected and the polish was included in the price. So, if you are pressed for time, Scotty's is a place that can handle many of your needs easily and affordably. So happy to be their customer!