When we arrived we were told our reservation for 8 had been given to someone else who came in and looked at the unattended appointment book and gave them our name. Someone should be out front at all times with the appointment book or keep it in a drawer. We did get another table. Our waitress was terrible. She was slow and when she brought the entrees she didn't even know what they were. She had ordered the wrong entree for one person. We asked for more bread and never got it. She didn't offer any dessert even though we would not have wanted one. This is a small restaurant and is extremely loud and noisy. The food was OK when we finally got it. There are a lot of good Italian restaurants in Greensboro but I would definitely not recommend this one!