Traded in books for store credit about a year ago and had $75 worth in Fiction paperback. I recieved a call a few days ago letting me know about their 25% off holiday sale. I asked if I could trade my $75 credit into non-fiction or hardcover and was told yes, but would have to come to the store and negotiate with the owner. Went down today and the owner claimed no one told me that I could do that. Called me a liar in front of everyone in the store and said that she couldn't exchange my credit into anything I actually wanted. I picked out $97 worth of books today and left with nothing because she wouldn't honor my $75 credit that they had on file into anything other than paperback after I was told on the phone that I could do that. I will not be returning to this book store, they can keep my $75 credit.

I have been to this store a couple of times and both times I was helped by a grey short haired woman who was incredibly rude. The second time she would not honor my store credit I had on file. These people are rip offs, don't waste your time. Go somewhere decent where they have morals and honor their store credit.

This a terrific bookstore. Real book lovers! We were from out-of-state so they shipped our purchases to us and took good care in their packing and were very prompt.