If it were possible to leave no stars I would. The employees there don't know anything about dogs or customer service. Don't waste your time or money.

Pick up our dog from the facilities and as soon as he releases we notice it was diarrhea, we called Pet Paradise and they said that it was probably stress, we waited and the nightmare begins our puppy which was always fine sleeping in his crate all through the night started waning, as soon as we go check on him he was all dirty from his feces (poop), our dog will never do that no even when he was weeks old. I quickly called to make an appointment and find out he caught a Gut infection,which he is still fighting, and we continue to comfort him in every way. I think they need to emphasize on the well being of each pet one by one and not the quantities. According to a staff member when I pick up my dog they had about 127 pets to take care, how are they going to even notice anything or provide any quality service to these pets with so many to take care of.