I went in for an oil change and they now offer free tire rotations. I no longer have to drive to have my tires rotated a Les Scwab. They have made quite a few changes in the Service Department. As much as I hate to take my car in for service, this has now made it easier on me. I met Hugo in the Express Service and I was in and out of the in 30 minutes and they even washed my car. Thank you guys, and I will see you in 6 months

Dear Toyota Clients:

The Hansel Toyota of Petaluma SUCKS!!!!!!! I bought my 2007 Camry Toyota from this place and when it was time to have "The 30,000 Mile Gold Service" done in my car they wanted $465.23 plus Tax an approximation of $500.00. When I called Freeman Toyota in Santa Rosa to compare prices, I found out that Freeman Toyota was asking for about $200.00 less than what Hansel Toyota was asking. I asked both places to fax me a copy of the maintenance description for the 30,000 mile maintenance and they both have the same description of the service that needs to be done in my car. In short, Freeman Toyota asked for $214.82 for the 30,000 mile maintenance----- that my dear friends is $250.41 less than what HANSEL TOYOTA IN PETALUMA WANTS FROM ME. THIS IS A RIP OFF. IF ANYONE READS THIS MESSAGE I SUGGEST THAT YOU CALL AROUND AND DEMAND TO HAVE A COPY OF THE WORK THAT WILL BE DONE IN YOUR CAR AND COMPARE IT WITH OTHER DEALERSHIPS SO THAT YOU WON'T GET RIPPED OFF. THANK GOD I CALLED AROUND BEFORE I TOOK MY CAR TO HANSEL TOYOTA. THESE PEOPLE ARE NOT ONLY RUDE AND CURT (The few times I brought my car to have the oil change at this place; the front counter people were frigid, rude, and impatient) BUT THEY ARE ALSO THIEVES. I WILL NOT BE BRINGING MY CAR TO BE CHECKED OUT ANYMORE AT HANSEL TOYOTA OF PETALUMA HANSEL TOYOTA IS NOT TO BE TRUSTED!!!!!!!!!!!!!!!!!!!!!!!!!!!! THEY HAVE JUST LOST A CUSTOMER.

I really enjoyed the people there. I called around to get prices, and found that the Dealer was cheaper than the local shops. I was given information on the repair and was given a discount for my next service. Make sure you call around before you have any work done on your vehicle, you will be suprised that the old saying the Dealers are more expensive is incorrect. Hansel Honda has gained a customer for life. "Thank You" DH.