Called to make reservations and was told they aren't taking them (found out later they were talking them for inside but didn't say that on the phone?!?!?). Arrived at 7 p.m. to catch a sunset on the deck outside. Was told we would have a table in 20 minutes. I've been a waiter. I watched the hostess station. I watched the tables. Nice older woman (perhaps the owner) joked with us on our arrival about how nice it is that people are back out spending money and the restaurant was doing well because they actually had people waiting. I told her I was looking forward to spend my money, but I haven't had the chance yet. Later, I noticed the front end manager telling a hostess (as they were "rewriting" the arrival list on to a new piece of paper) that "Danielle was here before that"... apparently shuffling the order to "accommodate" his memory. A couple that had been waiting before us asked the hostess when they might get a table. The hostess said, "you're the next in line" (I was third on the list). I walked out through the deck and said hi to a group of people just leaving their table. I remember one guy had a Tampa Bay Bucs shirt on and I have family down there and we laughed about it (I'm a Welker fan too). When I returned, I saw a different couple sitting at the freshly cleaned table. Not the next in line. Not even anybody that I have seen for the entire time we have been waiting (Perhaps Danielle). Meanwhile the sun keeps setting. So now the other couple got bumped but that meant, SO DID I. After a 1hour 20 minutes they said we were next. Thirty seconds later they told another woman that her table of three was next. If the back end of this establishment is as bad as the front end the food may be hazardous. I wouldn't know because we walked out.