I was lucky enough to get in with a wonderful stylist as they all are as I have seen their work. But they really use top of the line products, make suggestions as to what they think according to how you like to style your hair, if hi-lights. they choose wonderful colors, not too far from your original hair color and I have never been more pleased and my husband just loves it. Thinks the stylist does a great, top notch job! Thanks so much for all the wonderful suggestions you make before acting.