This facility has TERRIBLE policies related to automatic credit card payments. Rather than contact the customer - as all other customer friendly businesses do - when a credit card is nearing expiration, they wait and then charge an outlandish late fee!



When contacted, the person on the phone, who first claimed to be the "owner", later said she was the "manager" said "this is policy" and refused to provide contact information for her supervisor or the person that sets "policy".



DO NOT waste your time with this customer hostile establishment - find one with contemporary business practices that want to maintain customer relations.

Went to several on Northside. First, this is on 1604 and it is the newest and nicest by far. Management team was the best I visited. I went to 5 places. Thank you Centurion