excellent hospital !!! which i highly recommend ,t he other day I brought my dog in because he had a broken leg. I came right into the hospital and you gave my dog attention asap. I actually didt have the money for the care but they did have care credit card which help me got the way to get the surgery done on his leg. thanks to bay state he getting better. they are very caring and gentle. They take time out to listen to every one of your concerns.

Baystate is a beautiful hospital . From the receptionist to the techs/nursesv to the doctor they were all but great. They care for my cat with compasion.

The facility is extremely clean and the staff is very professional and compassionate about animals.