This pertains to the Chili's on Bruce B Downs in New Tampa only. My family and I have been to this Chili's on many occasions in the past so on 6/2/13 we decided to drop in for an evening meal. It was raining on our arrival and they were not as busy as they usually are. We were seated promptly and were waiting for a server to take our drink order when 2 other couples were seated adjacent to our booth. After no response for about 15 minutes a server came out and took the order of the other table before ours. At that time my wife told the server we had been waiting almost 20 minutes and we were there before they were. His response was less than adequate at which time we did something we have never done in my 56 years of age. We promptly got up and left your establishment and went across to Friday's for our meal where the service was perfect. I gave 3 stars for past times. THIS ONE FAILED MISERABLY.