We had a top-notch experience with this Able Master Rooter. I called at 4:45pm on a Monday, and he came to the house at 9:45am the next morning. He was able to diagnose the problem quickly. He even found our sewer clean-out access just by knowing where it would logically be located. It had been hidden under carpet by the previous owners. He explained things clearly, was careful not to make a mess, cleaned up after himself and instructed me on how to finish the clean-up safely, and even recommended a wonderful carpet professional to stretch the carpet back to the corner of the room. We were so relieved to have a true professional at a time when we really needed one, and we will not hesitate to call him in the future.